Tech & Science Bose: 'We don’t wiretap your communications'

18:55  21 april  2017
18:55  21 april  2017 Source:   USA TODAY

Bose headphones spy on listeners - lawsuit

  Bose headphones spy on listeners - lawsuit <p>Bose Corp spies on its wireless headphone customers by using an app that tracks the music, podcasts and other audio they listen to, and violates their privacy rights by selling the information without permission, a lawsuit charged.</p>The complaint filed on Tuesday by Kyle Zak in federal court in Chicago seeks an injunction to stop Bose's "wholesale disregard" for the privacy of customers who download its free Bose Connect app from Apple Inc or Google Play stores to their smartphones.

CLOSE. Skip in Skip. X. Embed. X. Share. A new lawsuit alleges that Bose headphones spy on users by tracking their listening habits. Time. Headphone maker Bose says it will fight a lawsuit claiming its app collects user data and shares it with third parties without their permission.

"In the Bose Connect App, we don ' t wiretap your communications , we don ' t sell your information, and we don ' t use anything we collect to identify you - or anyone else - by name," she added.

 

Bose¨ QuietComfort¨ 35 Wireless headphones. © Best Buy Bose¨ QuietComfort¨ 35 Wireless headphones. Headphone maker Bose says it will fight a lawsuit claiming its app collects user data and shares it with third parties without their permission.

In a statement, Bose calls the allegations "inflammatory" and "misleading," denying the companion Connect app collects and shares information on users' music and audio choices.

"We don’t wiretap your communications, we don’t sell your information, and we don’t use anything we collect to identify you – or anyone else – by name," read an excerpt of Bose's statement. 

Earlier this week, a complaint filed in U.S. district court in Illinois alleged the Connect app, which can be used with several headphones sold by Bose, collects information on what audio or music users listen to, then shares it with third parties. The lawsuit claims the app shared this information with a data mining company.

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"One’s personal audio selections – including music, radio broadcast, podcast, and lecture choices – provide an incredible amount of insight into his or her personality, behavior, political views, and personal identity," reads the complaint, which accuses Bose of violating the Federal Wiretap Act.

The plaintiff in the complaint is seeking class-action status, as well as undisclosed financial damages, and for Bose to stop collecting and sharing data without user permission.

Bose posted a statement on the company's website for users of the Connect app, pledging to fight the claims in court. "Nothing is more important to us than your trust," reads an excerpt. "We work tirelessly to earn and keep it, and have for over 50 years. That’s never changed, and never will."  

Follow Brett Molina on Twitter: @brettmolina23.

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