Ireland Irish couple reveal how cancelled Ryanair flight turned their dream holiday into a nightmare

09:40  12 october  2017
09:40  12 october  2017 Source:   dublinlive.ie

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The Irish Sun. Dream Team. TAKE OFF Here’s how to claim up to £350 compensation and get a refund if your Ryanair flight was cancelled . "From today, there will be no more rostering related flight cancellations this winter or in summer 2018.

How have you been affected by Ryanair ’s flight cancellations ? Ryanair has written to 400,000 passengers to tell them that their flight has been cancelled after it admitted to a “mess-up” on pilot rostering that left 18 million ticket holders wondering if their holiday plans would be ruined.

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The Irish Sun. Dream Team. If you are booked onto a cancelled Monarch flight - here are your rights and how you get a refund. A few days ago we brought you news of Ryanair cancelling 18,000 MORE flights this winter.

Read more. Ryanair cancels flights for another 30,000 passengers. A combination of the pilots’ understandable wish to use their holiday rather than lose it; the unbreakable rules on Flight Time Limitations; and an ambitious schedule mean that all the holidays are now bunched into the next six

A couple have revealed how Ryanair turned their dream holiday into a nightmare when their plane was cancelled as they attempted to return to Dublin Airport .

Emer and Alan Marron, from Termonfeckin in Louth, both in their early 40s, were travelling by bus to Nice airport in France after a weekend break when they found out their flight home was axed.

An upset Emer told IrishMirror.ie: "From a Ryanair point of view, we got no help whatsoever, it was only the other passengers who offered us support. It was very hard".

The pair had been nervous to return home to their young kids, Aine (12) and Ben (9), who had been staying with family, so the couple had tried to see if they could catch another flight homr.

But when they arrived at the airport in France, their original flight had still been listed on the departures board, which only added to their confusion.

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Irish Sun. How many Ryanair flights have been cancelled ? Ryanair cancelled about 170 flights the weekend the chaos was announced with about 40 to 50 more axed every day until the end of the summer FLY FARCE This is the full Ryanair cancelled flights list - is YOUR holiday affected?

Help. Flights . Ryanair Rooms & Travel Credit Book your stay, get money back. Ryanair Holidays . Return. One way. Irish Customer Update – Pilot Strike Thurs 12 July. Read more Non-Priority customers will have their second bag taken off them and put in the hold for free.

Alan said: "There was no sign of any reps for Ryanair, there was only an A4 sheet of paper at one desk with a Ryanair number scribbled on it.

"There was about 30 of us there and we were all trying to ring this number. It wasn’t getting us anywhere".

The couple had difficulties re-booking their flights, because all Ryanair and Aer Lingus flights had been booked up to Friday.

Michael O'Leary © Getty Michael O'Leary

Alan’s brother ultimately helped the couple to book a new flight with Easyjet to Gatwick and a second with Ryanair back home to Dublin the next day.

The couple then faced an ordeal to find accommodation for the night.

The first hotel they tried was fully booked but thankfully, they were offered the last available room at another hotel.

They had to fork out €390 to cover the cost of accommodation and new flights.

Emer was due back to work on Weds and had to call her boss to say she was stranded.

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She said: "Even if we’d gotten a text that morning, it would’ve been fine. We only got the text about ten minutes before we got to the airport."

In response Ryanair have said: “Due to an unjustified French ATC strike, we regret we were forced to cancel a number of flights yesterday (10 Oct), along with other airlines operating to/from/over France.

"We apologised to all affected customers, who were contacted by email and text message and advised of their options: a full refund, free rebooking on to the next available flight or free transfer onto an alternative flight, and we are doing all we can to re-accommodate those affected."

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Ryanair flight forced to divert to Newcastle after failing to land at Dublin Airport .
A number of flights had to divert from Dublin yesterday due to the hurricane-force winds battering the capitalThe FR9431 Rome-Dublin flight was scheduled to land at the capital's airport at 13:35 yesterday afternoon, but had to divert to Newcastle Airport after making an attempts to land in Dublin during the hurricane.

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