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Ireland Irish Ferries cancels all summer sailings on new WB Yeats ferry

09:45  13 june  2018
09:45  13 june  2018 Source:   independent.ie

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Irish Ferries has been forced to cancel all of its planned sailings from Dublin to France on its new ferry the WB Yeats . The move will impact about 6,000 bookings. It said that due to extraordinary circumstances beyond its control, the delivery of the WB Yeats has been further delayed.

Dedicated teams in Irish Ferries continue to contact the customers affected by the planned cancellation of sailings on its Dublin – Cherbourg route over the period We have just been informed by the German shipyard building the WB Yeats , that her delivery to Irish Ferries is likely to be delayed.

Irish Ferries' new €144m cruise ferry (artist's impression from front) © Provided by Irish Independent Irish Ferries' new €144m cruise ferry (artist's impression from front) Up to 19,000 passengers have had their holiday plans thrown into disarray this afternoon as Irish Ferries announces further delays to the arrival of its W.B. Yeats cruise ferry.

The €147m ship was due to start sailing between Ireland and France and the UK from July 30, but all sailings up to September have now been cancelled.

"Irish Ferries regrets to announce that, due to extraordinary circumstances beyond its control, the delivery of the W.B. Yeats has been further delayed by FSG," it said.

'FSG' refers to Flensburger Schiffbau-Gesellschaft & Co.KG, the German shipbuilder charged with delivering the state-of-the-art ship.

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Dedicated teams in Irish Ferries continue to contact the customers affected by the planned cancellation of sailings on its Dublin – Cherbourg route over the period We have just been informed by the German shipyard building the WB Yeats , that her delivery to Irish Ferries is likely to be delayed.

Dedicated teams in Irish Ferries continue to contact the customers affected by the planned cancellation of sailings on its Dublin – Cherbourg route over the period We have just been informed by the German shipyard building the WB Yeats , that her delivery to Irish Ferries is likely to be delayed.

Approximately 6,000 bookings will be impacted by the delays, Irish Ferries has confirmed - or up to 19,000 passengers.

This is the second delay to impact passengers booked onto the W.B. Yeats. Last April, thousands had their holiday plans disrupted when Irish Ferries cancelled sailings booked between July 12 and 29.

"Because of the uncertainty caused by this additional delay, Irish Ferries has no option but to cancel all the planned sailings to France for W.B. Yeats this Summer, with the ship now likely to commence sailing with Irish Ferries on Dublin / Holyhead as scheduled in September," it said.

Irish Ferries' new €144 million cruise ferry artist's impression from the rear) © Independent.ie Irish Ferries' new €144 million cruise ferry artist's impression from the rear) The company is contacting affected customers this afternoon to inform them of the cancellations, offer alternative travel options, and apologise for the disruption to their travel arrangements, it added.

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Introduction of new cruise ferry W. B. Yeats will double the number of summer sailings to France with new sailings direct from Dublin. Irish Ferries and irishferries .com are trading names of Irish Ferries Limited, a private company limited by shares and registered in Ireland.

All planned Irish Ferries sailings to France on the WB Yeats vessel this summer have been cancelled , the company has said. In a statement, they said that the cancellation is due to a delay in building the ship by German company Flensburger Schiffbau-Gesellschaft & Co KG.

Under EU regulations, passengers whose ferry sailings are cancelled or delayed by more than 90 minutes have a right to a re-routing or a full reimbursement of the ticket price within seven days.

  • Q&A: What are my rights if my ferry is cancelled or delayed? 

Irish Ferries says affected customers are now being offered a number of alternative travel options, including:

  • Alternative direct sailings to France on the Oscar Wilde
  • A ‘land-bridge’ option i.e. sailing to the UK (from either Dublin or Rosslare) and then to France
  • A "full and immediate" refund

Customers who choose the land-bridge option will also be reimbursed the cost of their fuel requirements from the port of arrival in the UK to the port of arrival in France, the company says.

In addition, as it did last April, Irish Ferries is offering each affected customer a €150 voucher which it says can be used on Ireland-France routes "next year".

"Irish Ferries very much regrets the inconvenience these cancellations cause our customers and hopes that as many as possible will choose to be accommodated via the company’s alternative arrangements and continue with their holiday plans," it said.

Affected customers can contact the company directly on +353 (0) 818 300 400 or email customersupport@irishferries.com.

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